Customer Support — Dap Attire

Customer Support Hours

Our team is available to assist you from 1:00 PM – 9:00 PM (Pakistan Standard Time), Monday to Friday.
We’re here to help with any questions about your orders, products, or general inquiries.

Can I cancel my order?

Yes — you can cancel your order only if it hasn’t been dispatched yet.
To cancel, please contact our Customer Support Team as soon as possible through email, call, or DM. Once your order has been shipped, cancellation is no longer possible.

Can I check the status of my order?

Absolutely!
You can track your order in real-time by using the confirmation email sent to you after checkout.

If you placed your order as a guest, you can still track it using the confirmation email sent to you after checkout.

What should I do if I receive a faulty or incorrect item?

At Dap Attire, we take product quality seriously and only ship items in perfect condition.
However, in the rare case that you receive a defective or incorrect item:

Please Contact us at +923117784699

Include your order number and clear photos of the defective or incorrect product

Our support team will respond promptly to resolve the issue with a replacement or exchange.

How can I contact the Customer Service Department?

You can reach us through any of the following:
📞 Phone: +923117784699
📧 Email: dapattire@gmail.com

💬 Instagram DM: @dapattire

We aim to reply to all messages within 24–48 hours during business days.

How to Buy from Dap Attire?

Shopping at Dap Attire is simple — just follow these steps:

Browse Products:

Click on any product to view its details, available sizes, color options, fabric info, and price.

Select Your Style:

Choose your preferred size and color, then click “Add to Cart.”

Review Your Cart:

Once done shopping, click on the Shopping Cart icon, review your selected items, and proceed to “Checkout.”

Enter Details:

Fill in your shipping information and double-check your details.

Choose Payment Method:

Select Cash on Delivery (COD) or Online Payment 

Complete Your Order:

Click “Complete Order” to confirm your purchase.
You’ll receive an order confirmation email shortly after.

Is my personal information confidential?

Yes — your privacy is our priority.
We do not sell, rent, or share your personal information with third parties.
Information collected during your order (name, address, contact details, payment info) is used only to process and deliver your order or communicate updates.
For more details, please visit our Privacy Policy
.

Is it safe to use my credit card on the website?

Yes. All payments made through our website are SSL encrypted to ensure secure transactions.
We only accept Secure Electronic Commerce (SEC) transactions for Visa and MasterCard.

After verifying your card with your bank, payment authorization is completed securely.
If the transaction cannot be verified, the order will automatically be canceled for your protection.

Where can I find the Size Chart?

Each product page includes a Size Chart beside the product images for your convenience.
If you still have size concerns, contact our Customer Service team — we’ll help you choose the right fit.

Will I receive the same product I see in the photo?

We strive to display our products as accurately as possible. However, please note that actual colors may vary slightly due to:

Device screen settings

Lighting during photography

Fabric texture

Rest assured, we do our best to ensure minimal color variation between displayed and delivered products.